• What is Splash NUKHBA?

    Splash NUKHBA is a loyalty program for the privileged shopper and is our way of recognizing & rewarding our valuable Splash members. As a NUKHBA member, you will enjoy exclusive member benefits such as 10% Cashback (as Shukrans) on purchase of Full-priced, Non-promotional products, welcome hamper, Birthday outfit, event invites and a chance to be the shopper of the month and many more. 
     

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  • How do I become a Splash NUKHBA member?

    You will automatically be enrolled as a Splash NUKHBA member on spends of AED 1500 and above on Splash products within a one year period. The membership will be valid for 1 year from the date of enrollment.

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  • How do I know that I am a Splash NUKHBA member?

    You will be notified via SMS / App/ Email.

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  • Can I qualify for Splash NUKHBA membership if I transact at Splash stores frequently but unable to meet the qualifying spend?

    No. You must spend a minimum of AED 1500 on Splash products within a period of one year to enjoy the benefits.

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  • What is a ‘qualifying transaction’ while referring to Splash NUKHBA qualification?

    A ‘qualifying transaction’ is one containing Splash products which enables you to cross the Splash NUKHBA spend criteria 

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  • What happens if I return the items related to a qualifying transaction?

    In case you return the items related to a qualifying transaction and request for a cash refund, you will automatically lose your membership and benefits. However, you will retain your membership if you choose to request for a credit note against the items returned on the qualifying transaction

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  • Will purchases in other countries qualify for Splash NUKHBA?

    No. Qualifying spends towards Splash NUKHBA have to be made in UAE only

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  • I have multiple Shukran accounts and I have met the spend criteria of AED 1500 across these accounts. Can I become a Splash NUKHBA member?

    No. The spends of more than AED 1500 should be made from a single Shukran account in order to qualify for membership

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  • What are the benefits of being a Splash NUKHBA customer?

    As a privileged shopper  you will get the following benefits:

    a.  10% cashback as Shukrans on purchase of Full-price, non-promotional products at Splash or Centrepoint stores (Splash products only)

    b.  Welcome voucher of AED100 valid for 30 days from date of issuance

    c.  Welcome gift from Splash

    d.  Birthday outfits from Splash – during the birthday month

    e.  Exclusive invites to Splash events in UAE

    f.  Shopper of the month

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  • Can I transfer my Splash NUKHBA membership benefits to a friend or relative?

    No. Splash NUKHBA membership and its benefits are non-transferable and can only be used by the member. The membership cannot be purchased. 

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  • I have queries about Splash NUKHBA. Whom should I contact?

     You can reach Shukran Rewards support at 800-SHUKRAN (7485726).      Alternatively, you can visit www.splashfashions.com/nukhba-privilege-club for more details.

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