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Tracking and Delivery
Get more info on delivery schedules, times and addresses.
Click & Collect
Learn how you can shop and pay online and collect in-store.
Discover exactly how our returns and refunds work.
Find out how to make a return online, to a store or schedule a pick-up.
Learn how to create your account and update your information.
Know more about the order and delivery process.
Get more information on delivery schedules, charges and more.
Find out more about your payment options and plans.
Get store locations, timings, info on gift vouchers and more.
Discover how our award-winning loyalty programme works.
Find out how to pay, checkout and finish shopping in one easy step.
Important info you need to know about shopping with us.
Most popular questions
- When will I receive my products?
- Will I be charged for delivery?
- What is your policy on returns?
- How do I get a refund if I paid for my order by Credit or Debit Card?
- How do I get a refund if I paid for my order by cash?
- How does Click & Collect work?
- How do I cancel my order?
- How can I pay for my order?
- I already have a Shukran membership. How do I earn Shukrans on my online purchases?
- How do I redeem my Gift Voucher?